FAQs

Frequently Asked Questions

Some possible reasons are:
  1. Check if the product-personalizer.liquid snippet is inside the product form rather than someplace else . click here for individual theme installation instructions.
  2. Check if the product-personalizer.liquid snippet is not installed in the cart . click here for individual theme installation instructions.
  3. If the customers Uploaded image is missing in the cart then disable ajax / drawer cart option . click herefor more details
To achieve this you need to create multiple field keeping the Label name same for all text or image field
Ajax cart is not allowed and must have code snippet installed in cart page.